Annual Preventative Servicing

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Tier 1 – Single Head / Entry Level​

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• 1 printhead

• 6 - 8 ink channels

• Desktop / entry-level DTF or UV

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£295 + VAT

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✔ Includes up to 2 hours travel time​

⏱ Typical on-site: 2 - 2.5 hrs

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Tier 2 – Mid-Range Systems

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• 2 - 3 heads

• 12 - 18 ink channels

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£395 + VAT

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✔ Includes up to 2 hours travel time

⏱ Typical on-site: 3 - 3.5 hrs

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Tier 3 – Industrial & Large Format

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• 4 - 5 printheads

• 24 - 30 ink channels

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£595 – £695 + VAT

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✔ Includes up to 2 hours travel time

⏱ Typical on-site: 4 - 5 hrs

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What an Annual Service Includes

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• Ink system

• Dampers and flow checks

• Capping and pump assessment

• Calibration

• Firmware

• Full service

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Annual servicing is preventative maintenance only.
Printheads and control boards are not replaced unless failed and quoted separately.

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Breakdown & Call-Out Services

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Call-Out Fee: £125 + VAT
On-Site Labour: £65 per hour
Travel: £25 per hour (fuel included)

Parts and consumables charged separately.

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Remote & Video Support

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Video Conference Technical Assistance

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£75 + VAT (flat rate)

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• Mechanical guidance

• Ink system troubleshooting

• Live diagnostics

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Remote Software Support

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£95 + VAT (flat rate)

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• RIP software

• Firmware configuration

• Driver and setup issues

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50% advance payment required
If full resolution is achieved, 100% of the fee becomes payable

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Travel & Long-Distance Work

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• Travel charged at £25/hr from our base

• Fuel included up to 200 miles round trip

• Overnight accommodation charged where required

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Parts & Warranty

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• All parts supplied or fitted carry a 2-month warranty

• Consumables and wear items excluded from extended warranty

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Why Choose Laserprints.co.uk

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✔ Transparent pricing
✔ No inflated mileage charges
✔ Specialist DTF & UV knowledge
✔ UK-based support
✔ Honest, preventative engineering

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